When the aim of a cruise is other than satisfying your customers
Ship: Carnival Destiny
Sail Date: Feb 04, 2013
We thought we were lucky to find a cruise in February which took us back to our home in Europe. Big disappointment. The purpose of the cruise was to take the Carnival Destiny back to dry-dock to make an overhaul and have it reborn as Carnival Sunshine sometime in April 2013. Frankly, the overhaul was long time overdue, as the ship failed in many respect. Half of the elevators did not work, the carpets are dirty etc. and the whole ship gave a tired impression. For most of the crew this was the last voyage of their contract and they were more preoccupied with how, when to go home and if they return for another contract or not. Therefore the service on Lido restaurant was simply below norm. The coffee machine were not functioning half of the time, coffee mugs were missing several occasions etc. The food was boring and showed signs of cost cutting, which fortunately resulted in much less long lines as one used to see on Carnival. During the 9 days of ocean crossing many food items disappea...








